Going for growth? Indeed, it is vital to have a customer focused sales strategy and an integrated approach to customer service.
That is the reason the customer service has become the most important part of organization’s overall strategy for conducting business.
Without customers we really don’t have business.
In any successful business or organization, the commitment to customer service always begins at the top. The company’s leader must buy the fact that they not only meet their customer’s expectation, but they must strive to exceed them.
That is the reason consumer empowerment has become a business within your business itself, it also ensures ROI through retention, loyalty and brand equity.
Dubai World Conference for Consumer Rights 2013
Three days DCS will focus on the business of consumer protection and retention. Will also give you tips to ensure ROI. This is a “must attend” event for enforcers and practitioners alike.
Our speakers: include top of the line international and local CEOs, Senior Government Officials, Management Gurus, Enforcement Authorities, Legislators, Attorneys, Scholars, Economists, Industrialists, Consumer Advocates, and other professionals in consumer protection and privacy.
Key Objectives: Strengthening consumer protection, consumer education & awareness, provide an outlook that could drive revenue and earning to the retail industry, insights into the challenges and opportunities.
Overall it will be a forum to facilitate the essential learning process, to network, exchange ideas and information, and discuss the latest trends with peers and industry experts.